{"id":626,"date":"2021-04-14T11:54:55","date_gmt":"2021-04-14T02:54:55","guid":{"rendered":"https:\/\/www.prosperatraining.jp\/?post_type=portfolio&#038;p=626"},"modified":"2023-05-26T12:54:07","modified_gmt":"2023-05-26T03:54:07","slug":"customer-service","status":"publish","type":"portfolio","link":"https:\/\/www.prosperatraining.jp\/en\/portfolio-item\/customer-service\/","title":{"rendered":"Customer Service Essentials"},"content":{"rendered":"<div class=\"flex_column av_two_third  flex_column_div av-zero-column-padding first  avia-builder-el-0  el_before_av_one_third  avia-builder-el-first  \" style='border-radius:0px; '><div   data-size='magazine'  data-lightbox_size='large'  data-animation='slide'  data-conditional_play=''  data-ids='746,748,750,752'  data-video_counter='0'  data-autoplay='true'  data-bg_slider='false'  data-slide_height=''  data-handle='av_slideshow'  data-interval='3'  data-class=' avia-builder-el-1  avia-builder-el-no-sibling  '  data-el_id=''  data-css_id='' 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data-rel='slideshow-1' class='avia-slide-wrap '   ><img decoding=\"async\" class=\"wp-image-748 avia-img-lazy-loading-not-748\" src=\"https:\/\/www.prosperatraining.jp\/wp-content\/uploads\/2021\/04\/CS3-710x375.jpg\" width=\"710\" height=\"375\" title=\"CS3\" alt=\"\" itemprop=\"thumbnailUrl\"><\/div><\/li><li  class=' slide-3 ' ><div data-rel='slideshow-1' class='avia-slide-wrap '   ><img decoding=\"async\" class=\"wp-image-750 avia-img-lazy-loading-not-750\" src=\"https:\/\/www.prosperatraining.jp\/wp-content\/uploads\/2021\/04\/CS2-710x375.jpg\" width=\"710\" height=\"375\" title=\"CS2\" alt=\"\" itemprop=\"thumbnailUrl\"><\/div><\/li><li  class=' slide-4 ' ><div data-rel='slideshow-1' class='avia-slide-wrap '   ><img decoding=\"async\" class=\"wp-image-752 avia-img-lazy-loading-not-752\" src=\"https:\/\/www.prosperatraining.jp\/wp-content\/uploads\/2021\/04\/CS1-710x375.jpg\" width=\"710\" height=\"375\" title=\"CS1\" alt=\"\" itemprop=\"thumbnailUrl\"><\/div><\/li><\/ul><div class='avia-slideshow-arrows avia-slideshow-controls'><a href='#prev' class='prev-slide' aria-hidden='true' data-av_icon='\ue87c' data-av_iconfont='entypo-fontello'>Previous<\/a><a href='#next' class='next-slide' aria-hidden='true' data-av_icon='\ue87d' data-av_iconfont='entypo-fontello'>Next<\/a><\/div><div class='avia-slideshow-dots avia-slideshow-controls'><a href='#1' class='goto-slide active' >1<\/a><a href='#2' class='goto-slide ' >2<\/a><a href='#3' class='goto-slide ' >3<\/a><a href='#4' class='goto-slide ' >4<\/a><\/div><\/div><\/div>\n<div class=\"flex_column av_one_third  flex_column_div av-zero-column-padding   avia-builder-el-2  el_after_av_two_third  avia-builder-el-last  \" style='border-radius:0px; '><section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><h3>Customer Service Essentials<\/h3>\n<p>(10 courses, available only in English)<\/p>\n<p><!--StartFragment --><\/p>\n<p><span class=\"TextRun SCXW247699540 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW247699540 BCX0\">Designed by behavioral expert Dr. Peter Honey, this course will inspire front-line employees to develop the mindset and skills <\/span><span class=\"NormalTextRun SCXW247699540 BCX0\">required<\/span><span class=\"NormalTextRun SCXW247699540 BCX0\"> to exceed the expectations of their clients.<\/span><\/span><span class=\"EOP SCXW247699540 BCX0\" data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p>\n<p><span style=\"color: navy;\">#customerservice #clients #CS<\/span><\/p>\n<\/div><\/section><br \/>\n<div   class=\"togglecontainer   toggle_close_all  avia-builder-el-4  el_after_av_textblock  avia-builder-el-last \" >\n<section class=\"av_toggle_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"  >    <div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  >        <p data-fake-id=\"#toggle-id-1\" class=\"toggler \"  itemprop=\"headline\"    role=\"tab\" tabindex=\"0\" aria-controls=\"toggle-id-1\">Learning Goals<span class=\"toggle_icon\" >        <span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p>        <div id=\"toggle-id-1\" class=\"toggle_wrap \"   >            <div class=\"toggle_content invers-color \"  itemprop=\"text\"   ><ul>\n<li><span data-contrast=\"auto\">Develop confidence in meeting the needs of different types of customers<\/span><\/li>\n<li><span data-contrast=\"auto\">Gain insight into how your behaviour can affect outcomes both positively and negatively<\/span><\/li>\n<li><span data-contrast=\"auto\">Provide effective strategies to reach resolutions and reduce complaints<\/span><\/li>\n<li><span data-contrast=\"auto\">Develop techniques for better online sales<\/span><\/li>\n<\/ul>\n            <\/div>        <\/div>    <\/div><\/section>\n<section class=\"av_toggle_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"  >    <div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  >        <p data-fake-id=\"#toggle-id-2\" class=\"toggler \"  itemprop=\"headline\"    role=\"tab\" tabindex=\"0\" aria-controls=\"toggle-id-2\">What can you expect from the course?<span class=\"toggle_icon\" >        <span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p>        <div id=\"toggle-id-2\" class=\"toggle_wrap \"   >            <div class=\"toggle_content invers-color \"  itemprop=\"text\"   ><p><!--StartFragment --><\/p>\n<p>Covering all areas of customer experience, this program will prepare front-line teams to better serve the needs of your clients and give them practical tools to deal with all types of interactions.<br \/>\n<!--EndFragment --><\/p>\n            <\/div>        <\/div>    <\/div><\/section>\n<section class=\"av_toggle_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"  >    <div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  >        <p data-fake-id=\"#toggle-id-3\" class=\"toggler \"  itemprop=\"headline\"    role=\"tab\" tabindex=\"0\" aria-controls=\"toggle-id-3\">Who is this course for? <span class=\"toggle_icon\" >        <span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p>        <div id=\"toggle-id-3\" class=\"toggle_wrap \"   >            <div class=\"toggle_content invers-color \"  itemprop=\"text\"   ><p><!--StartFragment --><\/p>\n<ul>\n<li><span data-contrast=\"auto\">All employees involved in sales<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Employees who have contact with customers<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Members of the human resources department who are considering improvements in customer service<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><br \/>\n<!--EndFragment --><\/li>\n<\/ul>\n            <\/div>        <\/div>    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